Simple platform pricing
Rent the hosted platform per tier. Bring your own carrier and Meta accounts — traffic is billed by your providers, not us.
It is a hosted rental — we run the platform; you connect your own carrier, numbers and Meta accounts. See how it works
Starter
Small teams getting started with CPaaS
From $149 / month
- Up to 3 agent seats
- Connect 1 WhatsApp, Instagram and Messenger
- Connect 1 sender ID and 1 voice number
- Standard analytics
- Business-hours support
Growth
Growing operations across multiple channels
From $599 / month
- Up to 15 agent seats
- Connect multiple Meta channels and numbers
- Campaign tools and automations
- Advanced analytics and exports
- Priority support with named contact
Enterprise
High-volume senders and reseller programmes
Custom
- Unlimited seats, sub-tenants, white-label portal
- Connect multiple carriers and SIP trunks
- Custom SLA with 24x7 support
- Single sign-on, audit logs, role granularity
- Solution architect on onboarding
What you pay for
FireFlo provides
- The hosted platform — all three modules in one tenant
- Infrastructure, monitoring, updates and support
- APIs, automations, routing rules and analytics
- Consent, compliance and role-based access
You bring
- Your SMS and voice carrier (Telco / SIP uplink)
- Your Meta accounts (WhatsApp, Instagram, Facebook)
- Your numbers, sender IDs and SIP trunks
Message, WhatsApp and call charges are billed by your own providers. FireFlo bills only the monthly platform tenancy.
Every plan includes
- Bulk SMS & SMPP gateway
- WhatsApp, Instagram & Messenger inbox
- Hosted cloud phone system
- Hosted, monitored infrastructure
- REST API, webhooks & SSO-ready access
- Consent, compliance & role-based access
Compare plans
| Starter | Growth | Enterprise | |
|---|---|---|---|
| Agent seats | Up to 3 | Up to 15 | Unlimited |
| Connected Meta channels | 1 each | Multiple | Unlimited + sub-tenants |
| SMS sender IDs | 1 | Multiple | Unlimited |
| Voice numbers / SIP | 1 number | Multiple | SIP trunks |
| Campaigns & automations | Basic | Advanced | Advanced + custom |
| Analytics & exports | Standard | Advanced | Advanced + BI exports |
| White-label portal | — | — | Included |
| Single sign-on (SSO) | — | — | Included |
| Support | Business hours | Priority | 24x7 + SLA |
Pricing FAQ
- Do you charge per message or minute?
- No. You connect your own carrier and Meta accounts, so messaging, WhatsApp and call charges are billed by those providers. FireFlo bills only the monthly platform tenancy.
- What exactly am I renting?
- The hosted FireFlo platform — all three modules in one managed tenant, with infrastructure, updates, monitoring and support included.
- Do I need my own carrier and Meta accounts?
- Yes. You bring your SMS and voice carrier (Telco or SIP uplink) and your Meta accounts; FireFlo hosts and runs the platform on top.
- Can I change plans later?
- Yes. Move from Starter to Growth to Enterprise as you grow — it is a rental, so there is no re-platforming.
- Do resellers get special terms?
- Yes. Enterprise includes sub-tenants, white-label portals and reseller-friendly billing.
Ready to consolidate your messaging stack?
Talk to our team about a FireFlo tenant for your business or reseller channel.